Support

Contact us

The fastest way to reach the Dot team is by email. We respond within 1 business day, Monday–Friday.

Live chat

Need a fast answer? Open a live support chat with our team — no email needed.

Live chat covers account, billing, and product questions. It is not a medical service — for a medical concern, contact a licensed healthcare professional, and in a crisis call or text 988.

Email

support@kindr.health

For billing, cancellations, or refund requests, please email from the address on your account and reference "Billing" in the subject line.

Phone

(844) 74-KINDR
(844) 745-4637
Monday–Friday, 9am–5pm Pacific. For fastest service, email is recommended.

Business

Kindr Health Inc.
425 Page Mill Rd
Palo Alto, CA 94306
United States

Note: this is our business mailing address. Dot is not a walk-in clinic; please do not visit for care.

In an emergency

Do not use email for emergencies. Call 911 or, in a mental-health crisis, call or text 988.

Dot is a midlife health platform providing educational wellness information, community and supportive conversation. Dot is not a medical provider and does not offer medical advice, diagnosis, or treatment. If you have a medical concern, consult a licensed healthcare professional. If you are in crisis, call or text 988.