Support
Contact us
The fastest way to reach the Dot team is by email. We respond within 1 business day, Monday–Friday.
For billing, cancellations, or refund requests, please email from the address on your account and reference "Billing" in the subject line.
Phone
(844) 74-KINDR
(844) 745-4637
Monday–Friday, 9am–5pm Pacific. For fastest service, email is recommended.
Business
Kindr Health Inc.
425 Page Mill Rd
Palo Alto, CA 94306
United States
Note: this is our business mailing address. Dot is not a walk-in clinic; please do not visit for care.
In an emergency
Do not use email for emergencies. Call 911 or, in a mental-health crisis, call or text 988.
Dot is an AI companion providing educational wellness information and supportive conversation. Dot is not a medical provider and does not offer medical advice, diagnosis, or treatment. If you have a medical concern, consult a licensed healthcare professional. If you are in crisis, call or text 988.